How can we help?

Everything you need to know about booking, logistics, and event execution in Bangladesh.

Booking & Payments

We require a 50% advance to block the date and secure initial vendor commitments. 40% is due 3 days prior to the event, and the remaining 10% is cleared upon successful completion. We accept direct Bank Transfers, Account Payee Cheques, and bKash/Nagad for smaller supplementary payments.
For peak seasons in Dhaka (November to February), we recommend booking at least 3 to 4 months in advance. Venues like ICCB, BICC, and Radisson book out incredibly fast. For off-peak corporate seminars, 1 month notice is usually sufficient.
No, our base package prices listed on the website do not include the standard 15% VAT and applicable AIT. As a fully registered limited company, we provide official Mushak/Challans for all corporate clients to facilitate smooth audits.

Venues & Local Logistics

Yes! We are an empaneled agency with top venues across Dhaka including ICCB, BICC, Senakunja, and Golf Club. While the venue cost is separate from our design packages, we handle the booking process, permission paperwork, and often secure priority dates for our clients.
Traffic is a known variable. Our logistics and production teams execute venue load-in during off-peak night hours (usually between 12 AM and 5 AM). For daytime events, staff and critical supplies are dispatched with a 3-hour buffer margin.
Absolutely. While we have exclusive tie-ups with master Kacchi chefs and premium catering services, you are completely free to hire your own caterer. We will still coordinate with them to ensure buffet setup and timing aligns with the event flow.

Emergencies & Contingency

Load-shedding is factored into every technical plan. All our heavy electrical setups (LED walls, Sound, Lighting) are backed by commercial-grade silenced standby generators. Switchover time is typically under 10 seconds, ensuring zero disruption to the main program.
For outdoor events during the monsoon or pre-monsoon season, we mandatorily construct waterproof German Hangars (heavy-duty tents). We also elevate staging and cabling off the ground to prevent water-logging hazards, a crucial necessity in Dhaka.

Free Resources

Event Planning Toolkits

Download our expertly crafted checklists to help you prepare before we even meet.

Corporate AGM Checklist

Everything from VIP protocols to media kits.

Download PDF (2MB)

The Ultimate Wedding Guide

A timeline guide for Bangladeshi weddings.

Download PDF (4MB)

Company Profile 2026

Utsab Events official portfolio & credentials.

Download PDF (8MB)

Standard Operational Policies

Cancellations & Refunds: If an event is canceled 30 days prior, 50% of the advance is refunded. Cancellations within 14 days of the event forfeit the advance, as vendors and materials have already been booked and customized.

Security & Safety: For public concerts and large corporate activations, Utsab Events coordinates with local law enforcement (DMP) to secure necessary permissions. However, the client is responsible for standard venue rental agreements and specific artist clearance.

Sustainability Clause: We actively avoid single-use plastics in our corporate setups. Leftover food from large wedding receptions is optionally distributed to verified local NGOs in Dhaka upon client consent.

Didn't find your answer?

Our dedicated support team is available via phone or email to answer any specific inquiries about your upcoming event.